Guest Checkout Users 

If you have made a purchase without registering an account (guest checkout) then please check your email for Download/Redemption instructions. 

Registered Account users

If you have purchased a product with a registered account, then please visit My Account > Order History and click on Download/Redeem here. Else check your order confirmation email for redemption instructions.

Alternatively both guest users and registered account users can recover their order from the below link:

Recover Order